Using Tools Organization in Aligning IT Strategy Essay
Order ID 53563633773 Type Essay Writer Level Masters Style APA Sources/References 4 Perfect Number of Pages to Order 5-10 Pages
Using Tools Organization in Aligning IT Strategy Essay
Review a selection of your colleagues’ posts from earlier in the week, focusing on the best practices and key activities that are necessary in successfully managing business information systems. Respond to two or more of your colleagues in one or more of the following ways:
- Explain the similarities and/or differences between your own findings and those identified by your colleague. Why do you think your analysis of the case was similar to or different from your colleague’s?
- Share what you believe could potentially impede or enable an organization when aligning its IT and business strategy.
- Offer additional best practices or tools organizations could use in aligning IT strategy and business strategy. Explain why those are important and effective. What specific steps does an organization need to take to make sure it continuously monitors how well these strategies align?
Please be specific, and use citations and references as appropriate and necessary.
1st Colleague to respond to:
From my analysis and interpretation, it seems to me that there are currently lines between business and information technology to the point that the respective departments have very little structures of communication or project planning. Cheryl Smith needs to respectively show these managers an example of a previous high priority project and how the lack the transparency affected its delivery to the consumers without alienating the group.
She can then utilize a comparative model to show how the reorganization of the department with a clear direction and focus will allow predictive feature development and business value quicker. Additionally, I would advise utilizing some liberating structures (there are several to choose from) to get inputs from the managers so that they feel like their ideas are being heard and their concerns are being addressed.
Within my current organization that I work for, I have been fortunate that they have promoted Agility to the teams and continue to evaluate the organizational structure to ensure critical business areas have dedicated IT resources. Prioritization of features, constant feedback, iterative deliveries that can be measured, and partnering our business with our IT teams have been vital to building new functionality and staying ahead in technology adoption in the marketplace.
Infrastructure is another area outlined by Munro and Khan (2017), “A common operations team with common skills to support a common infrastructure is highly cost-effective. This allowed the business-facing IT groups to be totally responsive to business needs and priorities but ensured that all applications and systems came into and were supported by a common infrastructure.” (p.7)
This has been a crucial facet of our operating model as well. We look for additional ways to take this to another level within IT; we empower our teams with self-service capabilities to spin up additional environments and databases by appropriating automation.
A couple of strategies from researching materials available to us via the Walden Library were to utilize a scorecard or similar mechanism to evaluate how much an IT investment is currently costing the company in contrast to the department’s contribution towards the highest priority business value. (Karin, 1998)
There needs to be a clear vision across both business and IT that is understood and aligned to drive the organization towards higher goals. As written by Bruce Karin (1998), “innovations have been successful because they increased their flexibility to reconfigure markets, customers, and products, while simultaneously increasing convenience and information availability to the end customer” (p.2).
Flexibility, alignment, and transparency seem like simple terms that are used loosely at times by companies. Still, without them, we risk building the wrong things and losing strength within the marketplace.
When Cheryl Smith reviewed the current skills and number of IT employees, it was found that WestJet was at a proper level to support the business but not adequately focused on business priorities or directed to different business objectives. IT staffing levels, department investment, skillsets within those employees, and resource dedication are items that leadership in any size company needs to review and adapt when needed continuously.
In closing, there are several risks to an organization that doesn’t continue to adapt IT investments in response to the business strategy needs. In my professional experiences, you will have a laundry list of business projects from numerous different areas, all trying to get the resources they need at the same time.
In the end, you reduce the effectiveness of your IT staff and increase timeline delivery on potential improvements that could positively impact consumers. Over time, this continues to “snowball” as the company falls further behind from the competition within the same market space. Those willing to adapt to change and stay ahead of the technology curve will have the best opportunity to continue growing.
Bruce Karin. (1998). Can you align IT with business strategy? Strategy & Leadership, 26(5), 16–20. https://doi-org.ezp.waldenulibrary.org/10.1108/eb054620
Munro, M., & Khan, S. (2013). WestJet Airlines: Information technology governance and © 2019 Laureate Education, Inc. Page 9 of 12 corporate strategy (Ivey Publishing Case Study No. 9B13E020)
2nd Colleague to respond to:
Organizations need to understand the role of information technology in corporate strategy because it fosters innovation and growth which drives success. In this case study Cheryl Smith, the CIO of WestJet understands the influence of information technology and the importance it has on revenue-generating operations for the company.
Her internal assessment along with the help of a third-party analysis has helped to identify gaps. Cheryl Smith’s first instinct was to bring two performance experts to carry out a benchmarking study with similar companies in the transportation industry. The objective of this study was to compare WestJet’s IT cost, resources, and budget to the industry standards.
From the results of this study, Cheryl was able to find out many facts including that the IT group of the company was technically competent. She realized that comparing to the industry the IT number of employees had different skill sets. Another fact was that half of the systems, operations, and procedures of the company were industry-standard. The IT department had invented its operation around the company’s needs.
The study showed that IT was on target with the industry with its budget and number of employees. Lastly, the IT department was structured according to what suited it better. It had been using its internal functions for planning, operating, building, etc. The work structure allowed everyone in each group to perform activities with other members enabling them to respond quickly to emergency requests. Cheryl was able to break everything down and find the strengths and weaknesses of this strategy.
My organization is continuously looking for numerous ways to find the right technology, expertise, efficient processes and procedures, and solid systems. Any company or corporation cannot survive without an IT Department run by an IT officer or a CIO. WestJet did not have a CIO in its IT Department, and this was a problem for them.
The IT Department could not keep up with new developments in the market, and other challenges. In my organization, it is competent that there is an officer for every department. When there is an error with the computer software there is always a number to call and the IT department handles it.
The CFO understands that when you do not hire someone with expertise to solve these issues it affects the company as a whole. When the system is slow or not working it hinders the process of teller transactions not going through. My organization’s business strategies are that any small internal error can create a greater issue if not fixed.
The best tools and techniques that organizations can use to align IT strategy with business strategy is strong communication, collaboration, and care. According to Balakrishnan (2012), “This seems like an obvious one, but most CIOs underestimate the amount of the communication and how one-sided it can be” (Leadership).
Communication is key. It is crucial to talk to businesspeople in a language that they understand. The IT department must translate and consolidate requirements into a cohesive plan. Both parties need to hear each other out and take in interest in what they are speaking about. Not being able to understand each other’s viewpoints can create misalignments.
It is better to plan ahead and accordingly. This creates credibility and engagement. Collaboration is working with groups of people to better diagnose a problem. This technique helps clean up the issue at a faster rate because you are working with many people. Understanding and asking questions in this team effort will be helpful.
This part of the process can include achieving business goals, improving customer service, business relationships, lower IT costs, improving risk management, and organizational effectiveness. When they gather data, it will give them a comparison to where they share similar interests with their competitor. Genuinely caring about a company’s business is what aligns everything together. If there is no interest and no passion then you are just doing it for the wrong reasons.
When you genuinely care your idea becomes more effective and businesses value your thoughts and reasoning. Understanding people on their level and helping them not only brings lights to their eyes but gives you insights on what more you can do to achieve your results. An alternative organization use to ensure their strategies are in alignment is that they innovate and recognize and reward those who adopt new behaviors. Innovation helps bring in change. Change can be acquired through different resources. It takes one person to jump ship before everyone else does.
The WestJet must adopt these resources for it to still operate. Not using these resources comes with many risks and can create a catastrophe. WestJet would not operate smoothly. This decision would affect all of the departments and employees. There would be no communication between the IT department and other business units.
The connection would be lost and there would be a loss of competitive advantage. Many customers will join the rival firm. With its budgeting and planning risk, there would be not enough funding to allocate funds in its correct plan. Projects would not be completed which creates unproductivity, and everyone will end up quitting out of frustration.
Eventually, all of the operations would cease due to this horrific play. Not looking for the alignment gaps can bring the alignment of IT and business strategy to a halt. Investing in these resources would be a better choice if employees would like to see this Airline operate. According to Munro and Khan (2013), “As Smith and the senior IT leadership team pondered the “big picture” in these opening weeks, they concluded that if WestJet hoped to sustain its rate of growth and build on its remarkable success, IT would be a critical success factor” (p. 7)
Munro, M., & Khan, S. (2013). WestJet Airlines: Information technology governance and corporate strategy (Ivey Publishing Case Study No. 9B13E020).
Balakrishnan, M. (2012, September 30). Leadership. Retrieved May 12, 2020, from http://sandhill.com/article/three-tips-for-cios-to-align-technology-strategy-with-business-strategy/
Using Tools Organization in Aligning IT Strategy Essay
QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points: Student failed to submit the final paper. 20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. 40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. 50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points: Student failed to submit the final paper. 5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors 10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points: Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper.
GET THIS PROJECT NOW BY CLICKING ON THIS LINK TO PLACE THE ORDER
Do You Have Any Other Essay/Assignment/Class Project/Homework Related to this? Click Here Now [CLICK ME] and Have It Done by Our PhD Qualified Writers!!
Tired of getting an average grade in all your school assignments, projects, essays, and homework? Try us today for all your academic schoolwork needs. We are among the most trusted and recognized professional writing services in the market.
We provide unique, original and plagiarism-free high quality academic, homework, assignments and essay submissions for all our clients. At our company, we capitalize on producing A+ Grades for all our clients and also ensure that you have smooth academic progress in all your school term and semesters.
High-quality academic submissions, A 100% plagiarism-free submission, Meet even the most urgent deadlines, Provide our services to you at the most competitive rates in the market, Give you free revisions until you meet your desired grades and Provide you with 24/7 customer support service via calls or live chats.