Using a Formula to Communicate Empathy

 

Order ID	53563633773
Type	Essay
Writer Level	Masters
Style	APA
Sources/References	4
Perfect Number of Pages to Order	5-10 Pages

Description/Paper Instructions

Description

Overview

Using empathy focuses on the client’s core message, key experiences, key behaviors, and key emotions. One of the main challenges for helping professionals is to understand how to put empathic understanding into words. The ability to successfully communicate empathy can be one of the most powerful tools a helping professional has in the helping setting. It creates a helping environment where the client feels understood. According to Egan and Reese (2019), basic empathic understanding can be expressed in the following formula:

You feel . . . [here name the correct emotion expressed by the client] because . . . [here indicate the correct experiences, thoughts, and behaviors that give rise to the feelings]. (p. 138)

In this assignment, you will be asked to use the formula identified in the readings this week to create an empathic response for presented case studies. When creating an empathic response, you will want to apply the following steps:

Begin by identifying the key experiences, behaviors, and feelings and emotions presented in the case study.
Formulate an empathic response.
Assignment Instructions

Read the cases in the Using a Formula to Communicate Empathy Worksheet (linked in the Resources). For each of the three cases, identify the key experiences, behaviors, and feelings. Then, use the formula to construct an empathic response. Record all of your work in the worksheet.

Once you have completed the worksheet, submit it in the assignment area by the designated deadline.

Reference

Egan, G., & Reese, R. J. (2019). The skilled helper: A problem-management and opportunity-development approach to helping (11th ed.). Boston, MA Cengage.

Resources
Using a Formula to Communicate Empathy Scoring Guide.
Using a Formula to Communicate Empathy.
Using a Formula to Communicate Empathy Worksheet.
Using a Formula to Communicate Empathy Scoring Guide

Due Date: End of Unit 3
Percentage of Course Grade: 15%.

CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED
Describe key experiences, behaviors, and emotions from the client perspective.
45% Does not identify key experiences, behaviors, and emotions from the client perspective. Identifies but does not describe key experiences, behaviors, and emotions from the client perspective. Describes key experiences, behaviors, and emotions from the client perspective. Describes key experiences, behaviors, and emotions from the client perspective. Discusses potential cues to watch for in the client to provide further insight.
Create an empathic response using the empathy formula.
45% Does not create an empathic response using the empathy formula. Creates a response but is not empathic or does not use the empathy formula. Creates an empathic response using the empathy formula. Creates an empathic response, using the empathy formula, that addresses the core message from the client.
Write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics.
10% Does not write clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. Uses sentence structure that is mostly clear, with a few minor spelling or grammatical errors. Writes clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics. Writes clearly and logically, with correct use of spelling, grammar, punctuation, and mechanics; uses relevant evidence to support a central idea.

USING A FORMULA TO COMMUNICATE EMPATHY
EXAMPLE 1

A young girl in a peer support group at school is talking about her relationship with her boyfriend.

YOUNG GIRL:

“About a couple of months ago, he began being abusive-calling me names, describing my defects. To tell you the truth, that’s why I joined this group, but I haven’t had the courage to talk about it until now. The couple of times I’ve tried to stand up for myself, he become even more abusive. He hasn’t hit me or anything but, anyway. So I’ve been just taking it, just sitting and taking it…..like a dog or something. Do you think that this is just his bizarre way of getting rid of me? Why doesn’t he just tell me?”

KEY EXPERIENCE

The Key Experience in this example is the girl being abused by a companion and the escalation in abuse.

KEY FEELINGS

The Key Behavior is the girl trying to stand up for herself, becoming passive, trying to figure out if this is his way of getting rid of her.

EMPATHETIC RESPONSE

You feel angry and confused because the abuse came from out of the blue, and now you’re wondering whether this is just his strange way of ending the relationship.

USING A FORMULA TO COMMUNICATE EMPATHY

Now it is your time to practice. Following the previous template, identify the key experiences, behavior and/or feelings for the following case. Then translate what you have heard into an empathetic response.

EXAMPLE 2

A first-year college student is talking to a counselor at the Center for Student Services. She has been talking about some of the difficulties of adjusting to college life. She comes from a small town and is attending a large state university. She speaks openly and seems to be in good spirits; she even smiles at times:

COLLEGE STUDENT:

“My friend seems so much more sophisticated than I am. Just the other night, Maiead and Johanna showed up at the party with party dresses and with dates. And there I was, alone and in jeans! I mean, just typical of me!….I guess I am more amazed than embarrassed. And I did have a good time anyway. It’s like I have to learn a whole new set of rules, but nobody just comes out and says what they are.”

USING A FORMULA TO COMMUNICATE EMPATHY

Take a moment to think about what you have just read.

What were the Key Experiences described?
What Key Behavior was exhibited?
What Key Feelings/Emotions did you hear?
What is the Empathetic Response you would give in this example?
KEY EXPERIENCE

The Key Behavior is the student trying to figure out the-quote- “new rules” of college.

KEY BEHAVIOR

The Key Behavior is the girl trying to stand up for herself, becoming passive, trying to figure out if this is his way of getting rid of her.

KEY FEELINGS/EMOTIONS

The Key Feelings/Emotions are frustration, self consciousness, and confusion.

EMPATHETIC RESPONSE

You feel confused and frustrated because you feel unsure about what is expected of you in the college environment.

Licensed under a Creative Commons Attri
Using a Formula to Communicate Empathy Worksheet

The purpose of this assignment is for you to use the formula presented in the readings this week to construct an empathic response. For each of the the three cases below, identify the key experiences, behaviors, and feelings or emotions. Use the empathy formula from the reading to construct an empathic response.

Once you have completed the worksheet, submit it in the assignment area by the designated deadline.

Case 1:

“I met my first wife in high school, and we got married just after high school, when she was three months pregnant. We got divorced when my older son was five years old, and I got together with my second wife about a year later. That marriage didn’t last long either, about six months, because she was a drug abuser and liked to hang at the bars. I’ve been married to my present wife for five years, but we were together for about two years before that, so she’s been around my kids for quite a while.”

Key experience(s):

Key behavior(s):

Key feeling(s) or emotion(s):

Empathic response (formula):

RUBRIC QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points:  Student failed to submit the final paper. 20 points out of 50:  The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50:  The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately.  Elements of the required response may also be lacking. 40 points out of 50:  The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples.  The answer is complete. 50 points:  The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples.  No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points:  Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points:  Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points:  References to scholarly sources are occasionally given; many statements seem unsubstantiated.  Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points:  Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented.  APA 6th Edition is used with only a few minor errors.  There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points:  Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented.  APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points:  Student failed to submit the final paper. 5 points out of 20:  The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors  10 points out 20:  The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20:  The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points:  The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points:  Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements.  The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper.
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